We collect and process user data exclusively for the purpose of providing efficient and effective services. This includes storing of user profile data for authentication and authorization, and Femto Cloud Optization only access to user cloud storage for compression and decompression of files with user consent. Femto Desktop and Mobile applications is fully offline and does not require any internet connection for data optimization. However all three applications require internet connection for authentication and authorization.

To ensure seamless user experience and functionality, Femto requires limited access to users' cloud storages. Our platform performs CRUD operations (Create, Read, Update, Delete) on media files solely with your explicit consent. During the compression process, your data will be securely transmitted.

We maintain the highest level of data security and employ industry-standard measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. Our infrastructure and systems are designed to treat your data with the utmost confidentiality.

We retain your data for as long as necessary to provide our services to you and fulfill the purposes outlined in this Privacy Policy. We may also retain certain information for legitimate business purposes or as required by law.

Certain features of our platform may rely on third-party service providers. However, we rigorously ensure that these providers adhere to strict privacy standards and use your data exclusively for delivering their services to our platform.

At CypherX (Femto), we believe in empowering users with control over their data. You can easily manage your preferences regarding the access to your cloud storages. If you decide to revoke access or delete your account, all your data will be permanently removed from our systems.

We operate in full compliance with relevant data protection laws and regulations. Should there be any legal requests for user data, we will only disclose information to the extent required by law, always prioritizing user rights and privacy.

As our services evolve, we may update this Privacy Policy to reflect changes in our practices or legal requirements. Any significant revisions will be communicated to you, and your continued use of our platform constitutes your acceptance of the updated policy.

CypherX (Femto) offers a tiered subscription model designed to accommodate users with varying levels of media compression needs, from casual smartphone users to professional content creators. All pricing is denominated in Indian Rupees (INR) and is subject to applicable taxes as mandated by law. By subscribing to any paid plan, you acknowledge that you have reviewed and accepted the pricing structure, feature allocations, and billing terms outlined below. Subscription fees are charged in advance for the applicable billing cycle (monthly or annually, depending on the plan selected) and are non-transferable between accounts unless expressly permitted by CypherX in writing.

Cloud compression credits represent the allocated volume of data (measured in gigabytes) that may be processed through our cloud-based compression infrastructure during each billing period. Local compression, where available, operates independently of cloud credits and is provided on an unlimited basis across all plans. Unused cloud compression credits may roll over into subsequent billing periods in accordance with the rollover policy specific to each plan tier, as detailed below. Credits that exceed the maximum rollover period will expire and cannot be restored, refunded, or converted to monetary value.

Free Plan — ₹0 (Always Free)
The Free Plan is designed to help new users build familiarity with Femto's compression capabilities before committing to a paid subscription. This plan includes unlimited local compression on supported devices, allowing users to optimize media files directly on their hardware without consuming cloud resources. Additionally, new users receive a one-time trial allocation of 5 GB of cloud compression credits, enabling them to experience the speed and quality advantages of cloud-based processing. Once the trial allocation is exhausted, cloud compression services will require an upgrade to a paid plan. The Free Plan is intended for users who wish to establish the habit of regular media optimization before scaling to higher-volume usage. No payment information is required to activate or maintain a Free Plan account.

Starter Plan — ₹59 per month
The Starter Plan is tailored for casual smartphone users who require moderate cloud compression capacity on a recurring monthly basis. Subscribers receive 10 GB of cloud compression credits per billing month, in addition to unlimited local compression. Cloud compression through this tier delivers processing speeds approximately 3 to 5 times faster than local compression, making it suitable for users who periodically optimize photo and video libraries without demanding enterprise-grade throughput. Unused cloud compression credits from the current billing period may roll over into the immediately following month, provided the subscription remains active and in good standing. Rollover credits are capped at the plan's monthly allocation and will not accumulate beyond one additional billing cycle. This plan is ideal for individuals who capture and store media regularly but do not require high-priority processing or extended credit retention.

Pro Plan — ₹199 per month (Recommended)
The Pro Plan is our recommended offering for active media shooters, photographers, videographers, and users who consistently process substantial volumes of visual content. At ₹199 per month, subscribers receive 60 GB of cloud compression credits per billing cycle, unlimited local compression, and access to a higher-priority processing queue that reduces wait times during peak demand periods. Unused credits may roll over for up to two consecutive months, providing greater flexibility for users whose compression activity varies from month to month. The Pro Plan balances cost efficiency with enhanced performance, making it the optimal choice for users who rely on Femto as a regular part of their media workflow. Upgrading from the Starter Plan to the Pro Plan will take effect at the start of the next billing cycle unless otherwise specified at the time of purchase.

Creator Annual Plan — ₹1,799 per year
The Creator Annual Plan is designed for heavy content creators, professional media producers, and power users who require the highest level of cloud compression capacity and processing priority. This annual subscription provides 150 GB of cloud compression credits per month (1,800 GB total annual allocation when fully utilized), unlimited local compression, and the highest priority queue available on the Femto platform. Unused credits may roll over for up to one year, offering maximum flexibility for creators whose production schedules may include periods of intensive output followed by slower activity. Billing occurs once annually at the time of subscription, and the plan represents a significant cost savings compared to equivalent monthly Pro Plan subscriptions over a 12-month period. This plan is intended for users who depend on Femto for professional-grade media optimization and require dependable, high-throughput cloud compression on a sustained basis.

CypherX reserves the right to modify pricing, plan features, credit allocations, and rollover policies with reasonable advance notice to existing subscribers. Price changes will not affect the current billing cycle for active subscriptions but will apply upon renewal. Users will be notified of material changes via email or in-app notification. Continued use of paid services after the effective date of any pricing change constitutes acceptance of the revised terms. For questions regarding plan selection, billing, or feature eligibility, please contact our support team at the addresses provided in the Contact Us section below.

At CypherX (Femto), we are committed to delivering reliable, high-quality media compression services and maintaining transparent billing practices. This Refund Policy governs all monetary transactions related to Femto subscription plans, including monthly and annual billing cycles, and is incorporated by reference into this Privacy Policy and our Terms and Conditions. By purchasing any paid subscription, you agree to the refund terms set forth herein. We encourage all prospective subscribers to review plan features, credit allocations, and billing frequencies carefully before completing a purchase.

General Refund Principles
Subscription fees for Femto paid plans are generally non-refundable once a billing cycle has commenced, as access to cloud compression credits, priority queue privileges, and associated platform features is provisioned immediately upon successful payment. This policy reflects the nature of digital services, where value is delivered continuously throughout the subscription period rather than upon discrete, one-time delivery of a physical product. However, CypherX recognizes that exceptional circumstances may arise, and we evaluate refund requests on a case-by-case basis in accordance with the provisions outlined below and applicable consumer protection regulations in India.

Eligibility for Refunds
A refund may be considered under the following circumstances: (i) duplicate or erroneous charges resulting from a technical billing error on our platform or payment processor; (ii) unauthorized transactions where sufficient evidence is provided that the purchase was made without the account holder's consent; (iii) failure to provision the subscribed plan features or cloud compression credits due to a verifiable service outage attributable to CypherX for an extended period (generally exceeding 72 consecutive hours); or (iv) cancellation within seven (7) calendar days of the initial purchase of a paid plan, provided that the subscriber has not consumed more than 10% of the allocated cloud compression credits for that billing period. Refund requests submitted after the seven-day window, or after substantial use of allocated credits, will be reviewed at our discretion but are not guaranteed.

Non-Refundable Items and Exclusions
The following are expressly excluded from refund eligibility: partial-month or partial-year refunds for mid-cycle cancellations, where the subscriber retains access to plan features until the end of the current billing period; consumed or expired cloud compression credits, including credits that have rolled over and subsequently expired in accordance with the plan's rollover policy; downgrades from a higher-tier plan to a lower-tier plan, where the price difference is not refundable but will be reflected in subsequent billing cycles; taxes, payment processing fees, or currency conversion charges levied by third-party payment providers; and promotional or discounted subscription rates, unless otherwise stated in the terms of the specific promotion. The Free Plan does not involve monetary transactions and is therefore outside the scope of this Refund Policy.

Cancellation and Auto-Renewal
Subscribers may cancel their paid subscription at any time through their account settings or by contacting our support team. Upon cancellation, the subscription will remain active until the conclusion of the current billing period, and no further charges will be applied unless the subscription is reactivated. CypherX does not provide prorated refunds for unused portions of a billing cycle following voluntary cancellation. Auto-renewal is enabled by default for recurring subscriptions; subscribers are responsible for disabling auto-renewal prior to the renewal date if they do not wish to continue. Renewal charges are subject to the same refund terms as initial purchases.

Annual Plan Refunds
For the Creator Annual Plan, refund requests within the first fourteen (14) calendar days of the initial annual purchase may be eligible for a full refund, provided that the subscriber has not consumed more than 10% of the total monthly credit allocation for the first billing month. After the fourteen-day period, annual subscriptions are non-refundable for the remaining term. Subscribers who cancel an annual plan before its expiration will retain access to plan features and credits until the end of the paid annual period but will not receive a partial refund for unused months.

Refund Request Process
To initiate a refund request, please contact our support team at admin@cypherx.in or cypherappservice@gmail.com with the subject line "Refund Request — [Your Account Email]." Include your registered account email address, the plan purchased, the date of transaction, the transaction reference or receipt number, and a detailed explanation of the reason for your request. Our team will acknowledge receipt of your request within three (3) business days and aim to provide a resolution within ten (10) business days. Approved refunds will be processed to the original payment method used at the time of purchase. Depending on your financial institution, it may take an additional five (5) to fourteen (14) business days for the refunded amount to appear in your account. CypherX is not responsible for delays caused by payment processors or banking institutions.

Chargebacks and Disputes
We strongly encourage subscribers to contact our support team directly to resolve billing concerns before initiating a chargeback or payment dispute with their bank or card issuer. Chargebacks filed without prior communication may result in immediate suspension of the associated account and forfeiture of any remaining cloud compression credits. CypherX reserves the right to contest chargebacks and provide transaction records to payment processors as evidence of service delivery. Accounts terminated due to fraudulent chargeback activity may be permanently restricted from future purchases.

Modifications to This Refund Policy
CypherX reserves the right to amend this Refund Policy at any time to reflect changes in our services, billing practices, or legal requirements. Material changes will be communicated through our platform, via email to registered subscribers, or by updating the "Last Updated" date at the top of this page. Your continued use of Femto paid services following the publication of revised refund terms constitutes acceptance of those changes. For any questions or clarifications regarding this Refund Policy, please reach out to us using the contact information provided in the Contact Us section below.

If you have any questions or concerns regarding our Privacy Policy or the handling of your data, please do not hesitate to contact to admin@cypherx.in or cypherappservice@gmail.com or Phone number : +91-8058101256

By utilizing CypherX 's and Femto services, you signify your agreement with the terms and conditions laid out in this Privacy Policy. We are fully dedicated to upholding your privacy and trust while striving to deliver exceptional user experiences and ensuring the utmost protection of your data.